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Multiple Choice

A VoIP system in a small office grows from 10 to 15 users but licensing remains at 10. The needed action is to...

This question centers on license capacity management for a VoIP system. When the office grows from 10 to 15 users but the license count stays at 10, you’ve hit the cap on concurrent connections. To legally support the larger user base, you need to increase the number of licensed seats by purchasing more licenses so all 15 users can connect simultaneously. Upgrading hardware doesn’t change how many licenses you’re allowed to use, so it won’t solve the licensing limit. Canceling licenses would reduce capacity and make the problem worse. Reassigning licenses just moves existing licenses around but doesn’t add new seats, so you’d still be limited to 10 simultaneous users.

This question centers on license capacity management for a VoIP system. When the office grows from 10 to 15 users but the license count stays at 10, you’ve hit the cap on concurrent connections. To legally support the larger user base, you need to increase the number of licensed seats by purchasing more licenses so all 15 users can connect simultaneously. Upgrading hardware doesn’t change how many licenses you’re allowed to use, so it won’t solve the licensing limit. Canceling licenses would reduce capacity and make the problem worse. Reassigning licenses just moves existing licenses around but doesn’t add new seats, so you’d still be limited to 10 simultaneous users.